Lost and found
In case you have forgotten an item during your stay at Phoenix Copenhagen, we kindly ask you to fill out the form below.
Please describe the item as precisely as possible, as well as where it was forgotten (if it was left in a room, please note the room number). If possible, please note which date the item may have been forgotten.
We will contact you to confirm if the item was found or not, and in case it was, we will arrange further with you.
Phoenix Copenhagen will only keep forgotten items for 4 weeks. Thereafter the items will be sent to The Police Lost & Found in Vanløse, to which we will refer should we be contacted after the 4 week period.
I am familiar with Arp-Hansen Hotel Group's personal data policy.