In case you have forgotten an item during your stay at hotel Phoenix Copenhagen, we kindly ask you to fill out the form below.
Please describe the item as precisely as possible, as well as where it was forgotten (if it was left in a room, please note the room number). If possible, please note which date the item may have been forgotten.
We will contact you to confirm if the item was found or not, and in case it was, we will arrange further with you.
Hotel Phoenix Copenhagen will only keep forgotten items for 4 weeks. Thereafter the items will be sent to The Police Lost & Found in Vanløse, to which we will refer should we be contacted after the 4 week period.
Phoenix Copenhagen are not liable for items believed forgotten and we can not guarantee that these items will be found.
Phoenix Copenhagen are not liable for the shipment of forgotten items or any irregularities in the shipment.