Facilities and services

At Phoenix Copenhagen, you'll find a wide range of facilities and services.

If you need assistance, our reception is open 24 hours a day.

At the reception, you can get help with

Check-in and check-out

Check-in from 3PM

Check-out before 12PM

Read more


Phoenix Copenhagen's skilled concierge team welcomes you and assists you with everything from transfers to spa treatments, as well as recommendations for the best experiences in the city.

Read more about concierge

Luggage storage

We offer free storage of your luggage.

You are welcome to leave your luggage with us in connection with check-in or check-out, and then pick it up again when it suits you.


Phoenix Copenhagen has a limited number of parking spots right by the hotel. If there is no availability, we refer you to public parking garages close by.

Read more about parking

In the room

Air conditioning

There is air conditioning in all rooms. This way, you can always keep it as cool or warm as you wish, regardless of the weather outside.

Free Wi-Fi

There is free Wi-Fi in all rooms. This way, you can get online, whether you are on vacation or a business trip.

TV channels

There is a TV in all rooms with both Danish and international channels.

View TV channels

Wellness and relaxation

Fitness center

You can work up a sweat in our fully equipped fitness center, located in the basement.

Read more about our fitness center

Running maps

Do you want to go for a run around Copenhagen? We have created running maps with various routes.

Read more and see the running maps

Executive Lounge (opens on 6 May 2024)

In the Executive Lounge Gyldensteen, for example, you can sit down with a glass of wine and delicate snacks before dinner.

Exclusive to those who have booked certain types of rooms.

Read more about the lounge

Outdoor courtyard

Enjoy a peaceful moment in our outdoor courtyard. In the summer, for example, you can have a delicious refreshment served.

Food and drink

Room service

We offer delicious room service, which you can enjoy in your room.

See our room service menu


Our breakfast includes, among other things, organic freshly baked bread and pastries from Meyers, a wide selection of both hot and cold dishes, yogurt, fruit, cold cuts, cheeses, and breakfast cereals.

Read more about breakfast

Bar and restaurant

Enjoy, for example, a light dish, a cold beer, or a lovely dinner in our bar and brasserie, Murdoch's Books & Ale.

Read more about Murdoch's Books & Ale

Additional facilities and services

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