Facilities and services

At Phoenix Copenhagen, you'll find a wide range of facilities and services.

If you need assistance, our reception is open 24 hours a day.

At the reception, you can get help with

Check-in and check-out

Check-in from 3PM

Check-out before 12PM

Concierge

Our reception can assist you with everything from transfers to spa treatments, as well as recommendations for the best experiences in the city.

Luggage storage

We offer free storage of your luggage.

You are welcome to leave your luggage with us in connection with check-in or check-out, and then pick it up again when it suits you.

Parking

Phoenix Copenhagen has a limited number of parking spots right by the hotel. If there is no availability, we refer you to public parking garages close by.

In the room

Air conditioning

There is air conditioning in all rooms. This way, you can always keep it as cool or warm as you wish, regardless of the weather outside.

Free Wi-Fi

There is free Wi-Fi in all rooms. This way, you can get online, whether you are on vacation or a business trip.

Stay with dog

Dogs are very welcome at our hotel, and we look forward to welcoming your four-legged friend.

See all room facilities

Wellness and relaxation

Fitness center

You can work up a sweat in our fully equipped fitness center, located in the basement.

Running maps

Do you want to go for a run around Copenhagen? We have created running maps with various routes.

Executive Lounge

In the Executive Lounge Gyldensteen, for example, you can sit down with a glass of wine and delicate snacks before dinner.

Exclusive to those who have booked certain types of rooms.

Terrace

Enjoy a quiet moment on our outdoor terrace. In the summer, for example, you can be served a delicious refreshment.

Photo by: Daniel Rasmussen | Source: Visit Copenhagen

Bike rental

Experience Copenhagen on two wheels. Rent a bike at Phoenix Copenhagen.

Read more about bike rental

Food and drink

Room service

We offer delicious room service, which you can enjoy in your room.

See our room service menu

Breakfast

Our breakfast includes, among other things, organic freshly baked bread and pastries from Emmerys, a wide selection of both hot and cold dishes, yogurt, fruit, cold cuts, cheeses, and breakfast cereals.